Cookie Policy
Last updated: 16 April 2026
This policy explains what cookies are, how Mindful uses them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners information about how their site is being used. Cookies do not typically contain personal information that directly identifies you, but they can be linked to personal data we hold about you.
2. Types of Cookies We Use
Strictly Necessary Cookies
Always ActiveThese cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take such as logging in or setting your privacy preferences.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Protects against cross-site request forgery | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Functional Cookies
OptionalThese cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.
| Cookie | Purpose | Duration |
|---|---|---|
| theme_pref | Remembers light/dark mode preference | 1 year |
| lang_pref | Remembers your language setting | 1 year |
Analytics Cookies
OptionalThese cookies help us understand how visitors interact with the platform so we can improve it. All data is anonymised and aggregated.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - session state | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
3. Third-Party Cookies
Some cookies on our platform are set by third-party services we use. These include:
- Stripe - Payment processing. Stripe may set cookies to prevent fraud and remember payment preferences.
- Google Analytics - We use Google Analytics with IP anonymisation enabled. Google's privacy policy applies to data collected by their cookies.
4. How to Manage Cookies
You have several options to control cookies:
Cookie Preference Centre
Use our preference centre to accept or decline optional cookies at any time.
Browser Settings
Most browsers allow you to refuse or delete cookies through their settings. Note that disabling cookies may affect the functionality of the platform. Visit your browser's help section for instructions.
Google Analytics Opt-Out
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.
5. Legal Basis for Cookie Use
We use strictly necessary cookies on the basis of our legitimate interest in operating the platform securely. For all other cookies, we rely on your consent, which you can withdraw at any time using our Cookie Preference Centre. This complies with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. The date at the top of this page shows when it was last revised.
Questions About Cookies?
Contact our privacy team if you have any questions about how we use cookies.
Contact Privacy Team