Crisis Help and Support
Immediate support when you need it most. This page is always free to access. You are not alone, and help is available right now.
Mindful is not a substitute for emergency services or professional medical care. Read our disclaimer
Get Help Right Now
Crisis support available 24 hours a day, 7 days a week.
All numbers above are free to call. You do not need to be in immediate danger to reach out.
Understanding a Mental Health Crisis
A mental health crisis is any situation where your mental state puts you or others at risk. Knowing the signs helps you act quickly, for yourself or someone you care about.
Thoughts of self-harm or suicide
Persistent thoughts about hurting yourself or ending your life.
Feeling unable to cope
Overwhelming emotions that feel impossible to manage alone.
Hearing voices or feeling unsafe
Experiencing things that feel frightening or out of your control.
Extreme mood changes
Rapid swings between very high and very low moods.
Withdrawing from everyone
Cutting off contact with family, friends, and support networks.
Not eating or sleeping
Severe disruption to basic self-care over several days.
Call 999 or go to A&E when...
- Someone has already harmed themselves
- A person is unconscious or unresponsive
- There is immediate risk of death
- You feel unable to keep yourself safe right now
Call a helpline when...
- You are having thoughts of self-harm but are currently safe
- You feel overwhelmed and need to talk
- You are worried about someone else
- You need guidance on what to do next
UK and International Helplines
Every number below is free to call. Trained crisis counsellors are ready to listen without judgment.
Crisis Text Line
UK / USText-based crisis support if you cannot speak out loud.
988 Suicide and Crisis Lifeline
USCall or text 988 for immediate mental health crisis support in the US.
PAPYRUS (Under 35)
UKPrevention of young suicide. Dedicated support for people under 35.
Mind Infoline
UKInformation and support on mental health problems and services.
Rethink Mental Illness
UKExpert advice and information on severe mental illness.
Create Your Safety Plan
A personal safety plan is a written guide you create when you are feeling well. It helps you recognise your warning signs, identify coping strategies, and know exactly who to call when things get hard.
Research shows that people with a safety plan are significantly more likely to reach out for help during a crisis. It takes around 10 minutes to create and could make all the difference.
Build My Safety PlanIdentify your warning signs
Spot early signals before a crisis escalates.
List your coping strategies
Personal techniques that help you feel safer.
Name your support network
People you can call, plus professional contacts.
Save crisis numbers
One-tap access to helplines when it matters most.
How Mindful Helps Prevent Crises
Anxiety and depression don't wait. Mindful monitors your wellbeing continuously so that warning signs are caught before they become emergencies.
48-72 Hour Crisis Prediction
Mindful's machine learning engine analyses 47+ data points across your mood, sleep, activity, and journal entries. When patterns suggest a crisis may be approaching, you receive a proactive alert up to 72 hours in advance.
Early intervention gives you time to activate your safety plan, reach out to your support network, or contact a professional, before things escalate.
47+
Data points
72h
Advance warning
24/7
Monitoring
Family and Caregiver Alerts
With your permission, trusted family members or caregivers receive notifications when risk indicators rise, so they can check in and offer support.
Seamless Helpline Escalation
When a crisis is detected, Mindful surfaces crisis helpline numbers directly in the app, making it a single tap to connect with trained support.
After the Immediate Crisis
Once the most intense moment has passed, it is important to take steps to protect your wellbeing going forward. You deserve ongoing support, not just help in the moment.
Professional care without the wait is possible. Mindful bridges the gap between appointments and ensures you always have somewhere to turn.
Talk to your GP
Book an urgent appointment with your GP to discuss what happened and get a referral to mental health services. You can ask for an emergency same-day appointment.
Access NHS mental health services
Your GP can refer you to community mental health teams, crisis resolution teams, or talking therapies through NHS Talking Therapies (formerly IAPT).
Tell someone you trust
Sharing what you are going through with a trusted friend, family member, or carer can reduce isolation and help them know how to support you.
Build your safety plan
A personal safety plan helps you identify warning signs, coping strategies, and who to contact if you feel in crisis again. Mindful can help you create one.
NHS 111 can also provide urgent mental health advice around the clock. Call 111 and select the mental health option.
Your path to better mental health starts here.
Mindful gives you 24/7 AI support, clinical-grade tracking, and crisis prediction so you are never without help when you need it most.
Mindful is not a substitute for emergency services or professional medical care. Read our medical disclaimer